ITHAKA’s mission is to expand access to knowledge and education around the world. Our services — Artstor, JSTOR, Portico, and Ithaka S+R — enable people everywhere to learn, to grow, and to overcome historical barriers to education. In carrying out our mission, as employees we feel a deep responsibility to each other and our well-being, and are committed to building and sustaining a diverse, equitable, and inclusive workplace.

The Role

ITHAKA is seeking a Software Engineer to develop and support applications and services for the ITHAKA platform. You will join our development team focusing on software development automation, CI/CD, and advancing our software delivery platform. This role is a critical part of a dynamic agile team delivering cutting-edge solutions for a global content platform that serves millions of visitors each month.

 

As a Software Engineer, you will:

  • Architect, develop, and enhance event-based microservices to create a top-tier DevOps platform.
  • Evaluate new technologies to integrate those that add value and drive operational efficiency.
  • Apply DevOps methodologies to streamline operational and development processes, increasing velocity, efficiency, and quality.
  • Collaborate closely with software development teams, coaching and guiding them in continuous deployment pipelines, CI/CD tools, and Kubernetes.

 

Our engineering team is the driving force behind technological innovation, propelling our mission forward. By joining this team, you’ll play a critical role in enabling the organization to deploy features rapidly, securely, and at scale. At ITHAKA, our team embraces Agile and Lean product development with a strong commitment to quality, and you’ll play a key role in upholding and advancing these standards. 

The impact of your work will be foundational to our success, ensuring that as we grow and expand our offerings, we remain efficient, secure, and prepared to tackle the challenges ahead. In this role, you will have a unique opportunity to collaborate with skilled engineers, and make a tangible impact on millions of users worldwide, contributing to a dynamic and cross-functional environment, while reporting into the Director of Software Engineering. 

 

If you’re passionate about software development and motivated to create intuitive, high-quality solutions, we’d love to hear from you.

Responsibilities

  • Engage in product discovery and support the build-out of high-performance, scalable web applications and microservices.
  • Mentorship and Guidance: Offer mentorship on architectural patterns, coding practices, and problem-solving within your team and across other development teams.
  • Propose software and integration solutions to drive CI/CD adoption and enhance safety across ITHAKA’s software delivery platform.
  • Lead training and design sessions for your team and with peer development teams, promoting best practices and continuous learning.
  • Ensure the software delivery platform remains highly available, scalable, and operationally efficient.

 

Who You Are

  • A full-Stack Software Engineer who prioritizes delivering software faster and safer.
  • Driven to create intuitive and exceptional user experiences with a commitment to quality.
  • Experienced in containerization and understanding how it enhances software delivery.
  • Motivated by the big picture and the impact of software delivery on business goals and products.
  • Supportive of team improvements, eager to help others streamline their processes.
  • Comfortable working in multiple programming languages and curious to learn new technologies.
  • Dedicated to enabling developers in achieving business objectives efficiently and effectively.

Experience and Skills

  • Proven experience in designing and developing RESTful Services and Web Applications.
  • Proficient in troubleshooting and debugging skills.
  • Previous hands-on experience with Application Performance Tuning (e.g., caching, load-testing, load balancing, Kubernetes Pod sizing).
  • Familiarity with Agile practices and a commitment to learning new approaches and emerging technologies.
  • Effective communication skills, with the ability to convey new technology and trends to colleagues of varying expertise.
  • Experience working with AWS and related services (e.g., EC2, S3, Lambda, RDS, ECS/EKS) to deploy, scale, and maintain cloud-native applications.

 

Bonus Skills

  • Hands-on experience working with CI/CD tools like GitLab, GitHub, or Similar technologies.
  • Expertise deploying software and services in Kubernetes on cloud platforms.
  • Experience working in a self-directed, distributed, and empowered team environment.

Work Authorization and Sponsorship 

ITHAKA is not currently considering candidates who require any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States.

Compensation and Benefits

At ITHAKA we believe in openness and equity. Part of living those values is our commitment to clarity about salary ranges, so candidates know what to expect. The starting salary for this position ranges from $97,535 to $121,919 per year. Starting pay may vary with job-related knowledge, skills, and experience. At present, our total compensation package for benefits-eligible employees includes medical, dental, and vision plans, an employer-paid 10% retirement contribution, paid parental and caregiver leave, 22 days of paid time off, 11 paid holidays, up to 12 sick days, wellness benefits, and more. Please note that ITHAKA, at its discretion, may make changes to its benefits programs from time to time.
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Work for ITHAKA 

We are committed to our organizational values of belonging, evidence, speed, teamwork,  and trust. We take inclusion seriously. Belonging is one of our core values, and it shows in our vibrant culture. People from a wide range of backgrounds work at ITHAKA, and we believe that unique perspectives help us realize new insights and build better solutions.

We want to work with people who are passionate about ideas like these and who wish to contribute their perspectives and talents to ITHAKA’s mission. We enthusiastically welcome applications from people of all underrepresented backgrounds and credentials. We want to hear your story and include your perspective in the transformative work we aim to do.

Learn more about Working at ITHAKA.

Apply Now:

Although ITHAKA has physical offices in New York and Ann Arbor, Michigan, our employees are distributed across the continental United States. At this time, we’re not considering candidates who are unable to work and reside in the continental U.S.

Candidates may apply by submitting an application online through our career site, if you have any questions about your application, please contact us at careers@ithaka.org.  ITHAKA is committed to providing reasonable accommodations, if there’s anything we can do to accommodate any portion of the application or hiring process, please contact us at accommodations@ithaka.org. 

We are proud to be an Equal Opportunity/Affirmative Action employer.  All qualified applicants receive consideration for employment without regard to race, color, sex, national origin, gender identity, sexual orientation, age, religion, domestic violence victim status, veteran status, disability, history of disability or perceived disability, or other status protected by law. We invite you to read our Equal Employment Opportunity and Affirmative Action Statement. ITHAKA cares about your privacy, learn more about our Applicant Privacy Notice.